We've been building out API data flows into Creatio including automated order/invoice creation from cart data and webinar registrations from our website. We are now creating a support request form on a website that should create a case linked to a matching contact in the CRM.
Retrieving the contact ID isn't a problem, but we're stuck trying to figure out how to create the new Case. We can query the /Case endpoint and see existing case data. How do we POST a new case?
And will we be able to take file uploads from the webform and submit them into the /CaseFile object? Or will it have to a linked reference like a URL?
Thanks in advance!
Like
0 comments