Question

Not receiving Webhook URL - Failed to get API Key

Hi,
When trying to get webhook url I am getting the following message: "Failed to Get API Key. Service Connection error".

 

I have followed the steps of the following documentation:

https://academy.creatio.com/docs/8.x/no-code-customization/base-integrations/webhook-service-integration/retrieve-a-webhook

 

Is there something else I could be missing?

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2 comments

You'll need to contact support. I've had several systems that were missing the needed system settings to create the webhook links. They'll need to verify/add them.

Ryan

Hello!

Please contact us on support@creatio.com. We will help you to verify/add all necesary settings. 

Thank you!

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