Question

Incoming OData logs

Hello community,

 

Is it possible to check incoming OData messages in cloud Creatio, or are they not stored in the database and only saved as system files on the server?

 

Best regards,

Marcin

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4 comments

Hello,

In the Creatio cloud infrastructure, you can see all the OData messages in the IIS logs - date/time, endpoint, method, response code, and request processing time.

Best regards,

Antonii

Antonii Viazovskyi,

Hello,

 

But how to access IIS logs when Creatio is it he cloud ? Only possibility is to ask support ?

 

Best regards,

Marcin

According to our regulations, the support team does not provide IIS logs, we can only provide you with application logs. To do this, you need to create a support request using support@creatio.com.

It would be useful for analysing performance issues to be able to have some kind of logging for OData requests for info such as how many are being received at what intervals and how long requests are taking. Exposing full IIS logs may not be a good idea for security reasons (possibly, I am not so familiar with them) but having some kind of basic logs would be helpful.

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