Hello!
I am experiencing an issue regarding the synchronization between Creatio and Google Calendar. My Creatio Version: 8.1.1.3635
I have set up the synchronization between the two platforms, but I am encountering the following problem:
-
Changes made to activities in Creatio are not reflected in Google Calendar. Neither the other way around.
I have already tried the following troubleshooting steps:
-
I've already followed all the steps the documentation for the Version 8.1 said:
and here
https://academy.creatio.com/docs/8.x/no-code-customization/base-integrations/google-mail-contacts-and-calendar/synchronize-contacts-and-activities-with-google#title-194-1
plus this one too: Set up integration with Google services, MS Exchange and MS Office.
But the config email, doesn't show neither calendar nor contact sync.
Despite these efforts, the issue persists.
I would be grateful if you could provide any guidance or solutions to resolve this synchronization problem. Please let me know if you require any further information from me :)
Thanks!
Like
Hello,
We see that you also registered a case directly for our Support team regarding this problem and therefore we will work on it in that case.