Question

Setting up whatsapp integration

Hello,



I'm trying to set up whatsapp integration. Is it possible to submit one whatsapp sender at twilio by using a trial account, without upgrading account?



Thanks.

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3 comments

Hello, 

 

Yes, we have the possibility to connect a trial account to Creatio.

Below, I have shared documentation that will assist you with this: 



https://academy.creatio.com/docs/user/setup_and_administration/base_int…



Best regards,

Orkhan Gojaev

 

Hello Orkhan,



I read the documentation, step 2 Set up a business account -> 4.Verify your Twilio number with WhatsApp -> b.Add the phone number

When i try to add a whatsapp sender while using a trial account it tells me that i need to upgrade my account. Is it possible to add just one whatsapp sender using trial account ? 



Thanks,

Enijo

Enijo,

 

On our side in Creatio, we can add a trial account. Unfortunately, it is not possible to create two test accounts in Creatio because they share the same number. Regarding the capabilities of the test account in Twilio, we do not know, as it is not our functionality. Please clarify this question with Twilio support.

 

Best regards,

Orkhan Gojaev

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