Hi everyone!
The month has just begun, and we already have +1 published solution on the Marketplace - Twilio SMS Pro integration for Creatio.
The connector adds the ability to send and receive individual messages and also send mass mailings to a group of contacts. Some key features:
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Possibility to manage messaging statuses and receive graphic statistics on sent & received messages.
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The recipient can follow the link in the SMS or provide feedback;
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Possibility configure the business process to send an SMS after any activity in the Creatio system;
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Ability to set a timer for sending SMS and much more!
Hi,
I'm interested in using the Twilio SMS Pro connector for Creatio to send Customer Satisfaction (CSAT) survey links to customers via SMS.
Could you please clarify how we can configure a business process to automatically send an SMS containing a CSAT survey link after a case is resolved? like the one that is sent by email?
Thank you!