Good news! We already have 17 connectors to various telephony systems. You can check them here.
In the last 3 months, 6 new connectors for telephony have been added to our Marketplace:
..which means even more possibilities to integrate Creatio with existing customer telephony systems!
Looks great !
Any plan to integrate with 3CX (used by 600'000+ companies) ?
Cheers,
Damien
Damien Collot,
Thanks for your comment! Yes, it is planned, however, we do not have any time frame at the moment.
That is a pity.
We are also very interested in the 3CX integration
Anna Tarnovska,
So basically we're still at the same status point than January 2020, almost 3 years ago .... ? (https://community.creatio.com/questions/best-way-connect-telephony)
Damien Collot,
Thank you for your feedback. We are actively looking for a partner who could develop this connector. Once it's designed, we will inform our Community.
Our team (Creomate) has implemented an integration solution based on the marketplace product (Call Center 360) and WebAPI for 3CX.
Please pay attention to the video https://youtu.be/dmkRLqGlHoM
See also https://marketplace.creatio.com/app/call-center-360-creatio