Cannot include basic macros in my email template

Hi,

I'm trying to use a basic macro in my email template(ex: [#Recipient.Contact name#]), but it is not replaced with the proper value.

 

I also tried to use a custom one and the same, values are not replaced as expected.

Any idea what am I missing?

 

Thanks.

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4 comments

Hi!

 

We would need to take a better look at this issue and thus advise you to create a support request by emailing us at support@creatio.com.

 

Best regards,

Max.

The same issue is occurring for me using basic macros in email templates.  Specifically, [#Recipient.Contact name#] does not work.

Francine Braese,

Hello,

 

Please send us an email at support@creatio.com so we can check the details and advise you.

 

Best regards,

Yuliya

Susan O'Neill,
 

Hello,
 

Please send us an email at support@creatio.com so we can check the details and advise you.
 

Best regards,
Antonii

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