Question

Aspose.PDF connector for Creatio

Installed this today via the marketplace and added the ID and Secret generated to the System Settings as per the instructions.  Creatio side looks as expected with the added page UI.

 

When toggled to 'Print to PDF', I receive the message "An error occurred by converting to PDF".  The dashboard within Aspose shows no API calls.

 

Can anyone help resolve?

 

Thanks,

 

Tim

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1 comments

Hi Tim!

One of the most common reasons for this error is incorrect data in the system settings. I recommend rechecking the Client Id and Client Secret.

 

Please refer to the screenshot below to make sure that the Aspose setting values match the respective system settings in Creatio. After applying the changes, log out and log back into Creatio to check for updates.

 

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