Question

Zapier "Guid should contain 32 digits with 4 dashes (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).".

18:35 May 26, 2022

Hello, I'm trying to get data from Zapier and create a new leads I'm getting this error when I test Any clues ? Failed to create a record in Creatio (1.0.0) The app returned "Guid should contain 32 digits with 4 dashes (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).".

3 comments

Eugene Vorobiov

10:09 May 30, 2022

Hi Luigi!

This error emerges when filling out the lookup field with something other than Guid data.

For example, the "Account" lookup field in the interface has a readable value, but on the database level, the field contains a Guid value like this: 5fbcefb0-0491-4f76-95bf-7294c351a95b

When setting up column mapping, make sure to fill out the lookup field with a Guid value from the drilldown. A custom value will trigger this error.

Harry

22:09 May 30, 2022

Hi Luigi,

Interested to know if you have done this through a webhook, or what was your approach? I have been trying to do this without luck when sending form data to Creatio via WebForm Service.

Thanks in advance

Julio.Falcon_Nodos

17:22 Aug 04, 2022

I have the same problem, some tricks?

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