Question

Business rules on opportunity product not working

Hi,

I created some business rules on the 'product in opportunity' detail that based on the 'Opportunity product' object, but non of them is working!

Have anyone saw that too/have a solution for that?

Thanks in advance,

Chani

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3 comments

Hello Chani, 

 

Could you please elaborate a bit on the issue and clarify which business rules exactly do not work as expected?

Alternatively, I would like to suggest you to contact us at support@creatio.com, so we could investigate the issue more deeply. 

 

Thank you in advance!

Best regards, 

Anastasiia

Anastasiia Zhuravel,

I have a field called 'Default school year' on the opportunity object and a field called 'schoolYear' on the opportunity product object, both same lookup.

I want the add the following rule:

IF Opportunity.DefaultSchoolYear is filled in THEN set field value - schoolyear = Opportunity.DefaultSchoolYear.

I also tried -

IF schoolyear is filled in THEN make schoolyear required.

Thank you!

Chani Karel,

 

Hello, 

 

Thank you for your prompt reply. We have received the corresponding request (sent to  support@creatio.com) and will proceed with investigation!

 

Best regards, 

Anastasiia

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