URL redirect with logged in user session available in browser

Hello Community,



I notice the following behavior on a Creatio cloud instance (Haven't checked it on an on-premises instances, but presume that it must be similar).



Consider a trial instance with the base URI of "https://012345-service-enterprise.creatio.com/" and assume a user has just logged in ie The browser has an active session. 

  1. Navigating to "https://012345-service-enterprise.creatio.com/" forces the login page once again - despite the user session being available in the browser.
  2. Navigating to "https://012345-service-enterprise.creatio.com/0/" goes to a screen which doesn't load (Creatio loading icon is seen but console throws up numerous errors) - https://prnt.sc/vs63pa
  3. Navigating to "https://012345-service-enterprise.creatio.com/0/Nui/" throws up a 403 Access denied error . 
  4. Navigating to "https://012345-service-enterprise.creatio.com/0/Nui/ViewModule.aspx" or "https://012345-service-enterprise.creatio.com/0/Nui/ViewModule.aspx#Int…" or any of the actual Creatio pages (Section records etc) recognizes the logged in user session and loads the relevant page. 

It will help to standardize the above, recognize the logged in user session and auto redirect - Especially the different behaviors between #1 and #4. Users could very well bookmark URL #1 and lose the advantage of session tracking. 

1 comments

Hello Shrikanth,

 

Yes, the behavior you've described is an out-of-the-box behavior and our core R&D team has a task to enable proper redirects in case the user has an active session in a web browser and tries to reach the links mentioned above. I will let them know about your idea so to prioritize the task for them.

 

Thank you for helping us to make the application workflow better!

 

Best regards,

Oscar

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