Symptoms
Type: Terrasoft.Exception%0D%0A
Message: The current location of the device cannot be determined %0D%0A%0D%0A
Cause
This message is caused by a temporary network failure.
Solution
Make sure that you have a stable Internet connection and repeat the action.
If the message reappears, we recommend performing the “Clear cache” action in the settings of the mobile application. After that, you need to synchronize again.
Necessary conditions
A stable internet connection.