Symptoms
Type: Terrasoft.UnauthorizedServerException% 0D% 0A Message: Incorrect bpm'online username, password or server address % 0D% 0A Additional information:% 0D% 0A% 09 {"request": {"id": 2, "headers": { "X-Terrasoft-Mobile": "true", "Accept": "application / json", "Content-Type": "application / json", "Authorization": "Cookie", "X-Requested-With": "XMLHttpRequest"}, "options": {"url": "http: //xxxx.xxxxx.xxxx/ServiceModel/AuthService.svc/Login", "method": "POST", "jsonData": {"UserName" : "Xxxxxxx", "UserPassword": "xxxxxxx", "TimeZoneOffset": -180}, "scope": {"initialConfig": {"url": "http: //cxxxx.xxxxx.xxxx/ServiceModel/AuthService. svc / Login "," method ":" POST "," jsonData ": {" UserName ":" Xxxxxxx "," UserPassword ":" xxxxxxx "," TimeZoneOffset ": - 180}," scope ": {}," headers ": {" X-Terrasoft-Mobile ":" true "," Accept ":" application / json "," Content-Type ":" application / json "," Authorization ":" Cookie "}," disableCaching " : false}, "performanceCounter": {"startDate": "2015-0 5-27T07: 08: 29.520Z "}}," headers ": {" X-Terrasoft-Mobile ":" true "," Accept ":" application / json "," Content-Type ":" application / json " , "Authorization": "Cookie"}, "disableCaching": false}, "async": true}, "requestId": 2, "status": 401, "statusText": "Unauthorized", "responseText": "{ \ "Message \": \ "Authentication failed. \", \ "StackTrace \": null, \ "ExceptionType \": \ "System.InvalidOperationException \"} "," responseXML ": null," responseBytes ": null}% 0D% 0A% 0D% 0A
Cause
The username, password, or server address fields are incorrectly entered when logging in from a mobile application.
Solution
Enter correct data.