Question
feedtracking
records change
notifications
7.11

Tracking and notifications when records change

Uriel Nusenbaum
22:03 Nov 02, 2017
There is some OOTB functionality for tracking and notifications of changes in records to certain users similar to the 
feedtracking functionality that SalesForce has: https://trailhead.salesforce.com/en/modules/chatter/units/chatter_feed_tracking
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Lisa Brown
16:49 Nov 07, 2017

Dear Uriel,

 

We have the functionality called Change Log. I believe it will allow you to accomplish the tasks you mentioned. 

You can read about the functionality and its setup in our Academy here - https://academy.bpmonline.com/documents/service-enterprise/7-11/change-log-section.

Lisa

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