Dear Ignacio,

There might be a couple of reasons to it, like localization bug that influences the notification counter. Try to check if in the English localization it works fine, unless you are already using it. Unfortunately, it will not be possible to resolve this problem within the community thread. Therefore, we suggest you to contact our support team via support@bpmonline.com to conduct the investigation in your particular environment.  

Best regards,

Dean

Dear Ignacio,

To set the time format, please go to the user profile settings and select the corresponding time and date format http://prntscr.com/ozfxzm

For example, If you select United Kingdom - you will get 24 hrs format. If United States - you will get 12 (AM/PM) hrs format. 

Best regards,

Dean

https://academy.bpmonline.com/documents/base/7-14/user-profile?document=team

Thanks a lot!

Hi likhitha,

Add your custom section object as a lookup in Communication options and Addresses details and add these two details in your custom section

Regards

Akshaya

Hello,

You need to create your custom object, call it "Custom communication options", after that you need to create a detail using this newly created custom object (with edit page academy.bpmonline.com/documents/technic-sdk/7-13/adding-edit-page-detail) and after that display this detail in your custom object. Same list of actions should be performed when creating custom "Addresses detail". Please also refer to base details when creating your custom details (look through detail schema and edit page and also how the object is configured).

Best regards,

Oscar

Oscar Dylan,

I want the "Custom communication options" looks like "Account communication"

not 

Please give me more details to custom it.

Thanks

Dear Toan Mai,

You can make Base communication option a parent of your custom object (like it is done in AccountCommunication object). After that you can add BaseCommunicationViewModel, BaseCommunicationDetail, and CommunicationUtils to the dependencies of the detail schema and change the methods in the way you need, you can see the example in AccountCommunicationDetail schema. 

Best regards, 

Dennis 

Dennis Hudson,

Thank you for replying,

After added BaseCommunicationDetail to dependencies, I got an error

I had added some communication fields into my object such as: Phone, Email, Fax...When I open an account, the "CommunicationTypes" has value.

Toàn Mai

Dear Toan Mai,

The issue occurs because CommunicationTypes is not set, which happens because of the filter 

esq.filters.addItem(this.Terrasoft.createColumnFilterWithParameter(
						this.Terrasoft.ComparisonType.EQUAL,
						"Usefor" + detailColumnName + "s",
						true));

In the method, initCommunicationTypesFilters works incorrectly for your custom detail. It happens because it filters CommunicationType table by the column Usefor<DetailColumn>s. CommunicationType has only columns UseforContacts and UseforAccounts, neither of which is used in your case as your DetailColumn is different. To fix the issue please override initCommunicationTypesFilters method to remove this filter from the esq that sets CommunicationTypes attribute. 

Best regards, 

Dennis 

Dennis Hudson,

Thank you very much. Because the customize schema and fields must have prefix, the param for esq will be wrong.

Toan Mai,

 Can you please show the final implementation? Im trying to add the dependecy in the detail but is not working for me. Is going to the default page of the detail.

Soved after compiled. Looks the chages was not applied

Hi 

Federico Buffa ?,

Could you please us an example of the code implementation. We don't understand how you did it 

Thanks,

Markus

Dr. Pasqualina Sorrentino,

Could you please elaborate on your business task?

Dear Likhitha, 

The issue occurs because of errors when updating the db structure on the site. to find the error you can open System designer -> Advanced settings -> configuration. After that you can display column Last error message (http://prntscr.com/oyjkr8 -> http://prntscr.com/oyjl27) and update the db structure (http://prntscr.com/oyjlea). The error message will be shown in that column for the object that causes the issue. 

After the communication in terms of the support case we've found out that in your particular case the error occurred because for the object being set as the parent of itself that created infinite loop when updating db structure. We highly not recommend changing the parent object in configuration after the object is created as it may lead to various errors (like this one). 

Best regards, 

Dennis 

Thank you. This issue is resolved.

It will be easier to help you if you describe the task in general. Include from PHP works in bpm'online according to the require.js framework. Please find more information in the documentation by the link below.

https://requirejs.org/

If you need to call a section function from a page and vice versa, then it's better to use messages. 

https://academy.bpmonline.com/documents/technic-sdk/7-13/messages-messages-property

Eugene Podkovka,

Thanks mate!

Hello,

You would need to check the file ConnectionStrings.config and check the authorization type. If windows authentication is used the parameter Integrated Security=SSPI should be specified and Identity=ApplicationPoolIdentity or domain user data should be in the the application pool (https://prnt.sc/mmoea5). You can also use SQL server connection parameters in connection strings file and all needed recommendations are specified in the Academy article provided below.

Also please make sure all required windows components are installed (mostly seems that one of Windows features is not turned on). 

Here is an Academy article regarding on-site installation: 

https://academy.bpmonline.com/documents/administration/7-14/installing-bpmonline#XREF_45275_bpm_online_on_site

So the key point here is that you need to check connection parameters to your database server and windows components, because this issue can occur if:

1) There are incorrect connection parameters specified in connection.string file

2) Not all required windows features are enabled

Best regards,

Oscar

Oscar Dylan,

Thanks Oscar,enabling http activation fixed the problem 

Please feel free to implement the functionality according to the mentioned article.

Hello!

User who will connect to DB must have DBA role and under this user can be used for running application pool for bpmonline. 

Best regards,

Angela

 

Dear Ahmad,

I tried to create similar process and approvals vere created one after another. I would recommend you to contact support@bpmonline.com for detailed investigation of your process. 

Best regards,

Angela

Hello!



It would be much better to have a few separate environments if you planning on developing on your site: one for development purposes, one pre-production and one production itself. 



The correct process would be to develop packages on your dev site, transfer them to the pre site afterwards and, after checking that everything works properly, install them on prod.