Activity
Access Rights
access
Sales_Creatio
7.15

Hi Team,

We are trying to provide access to newly created activity but instead it provides access by default to all the employees and owner of the activity.

We have written a process, were as soon as the activity is created we modify the access by removing access to all the users and by providing...MoreLess

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3 comments

Amritha, 



Judging by the screenshot of the process you've sent the element "Set up Access rights " is not connected to the process. Please...MoreLess

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Dear Community,

Please help me  with accessing System Setting inside a configuration service/ Source code.

Thank you.

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3 comments

Hello S Gokul Aditya, 



Could you please specify what exactly do you have problem with? 

Are you not able to find System Settings...MoreLess

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dashboard
Access Rights
edit_the_dashboard
Sales_Creatio
7.15

Hi Team,

  1. Supervisor provides access. To a user to read and edit already exiting dashboard tab
  2. But as soon as the user logs in, he is able to view the dashboard but has no option to edit it as the edit button is disabled?

Question : is there a way for the user to edit the dashboard post the access is provided to edit it ?

Regards,

Mayan

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4 comments

Hello Amritha, 

Such situation can occur if this user does not have access to dashboards editing. To grant him access, double-check...MoreLess

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Zapier
Sales_Creatio
7.17

Zapier to Creatio connection went well.

However when creating a zap between LinkedIn and Creatio, only some Creatio fields are visible. - We cannot see / connect in Zapier to all the fields we know are in fact within Creatio.

Example:

In Creatio we have a name field. We can see this in Zapier

In Creatio, we have social media field. However we cannot see this connection in Zapier

How can we alter the Zappier connection to see all fields we have in Creatio?

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Hi Mark,

The Zapier connector only lets you integrate out-of-the-box fields of Accounts and Contacts sections. The 'Social media' field...MoreLess

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Sales_Creatio
7.17

Where in Creatio can I check to see how much disk space in our database has been used to store files?

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1 comments

Hello,

There is no place to see that in Creatio. But you can use SQL script that shows the size of all tables in the database, so you can see...MoreLess

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When I try to download an Opportunity excel report ("Edit page report") I receive this error:

"Name \c contains invalid characters"

without any other info

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3 comments

Hi Gabriele,

We need more data to reproduce the issue:

1. Is this error specific to a single opportunity, or is it triggered for every opportunity...MoreLess

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  1. We are trying to create a campaign and for that campaign when we try to add a flow.
  2. In the flow, we have added “Add Data” for object “activity” as showed in the screenshot
  3. When we click on the column values to set option, a list of fields are displayed but unfortunately “Contact” field is not available.
  4. As activity is OOTB created object, by default it does contain contact and account fields but we are not sure on why it is not being listed in the dialog box
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Amritha ,



Any object created by the campaign (e.g. activity) is automatically connected to the contact entity via business logic...MoreLess

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email templates
Email
Sales_Creatio
7.14

Hello,

In our Creatio CRM we have a number of email templates that display numbers related to currencies and other values. Our client has requested a specific format that requires to have certain thousand separator (10,000,000.00).

We haven't found any way to specify format in the email macros. Does anyone know of a way to achieve this in an email template?

Thanks, regards.

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Hello,

The macros take the actual value in the database. If you have 10,000,000.00 on UI, in the db you will have 10000000.00. That's...MoreLess

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c#
ConsoleApplication
Dateservice
scheduler
Sales_Creatio
7.16

Hi Team,

My requirement is to run a scheduler job on monthly basis, Which would retrieve all employee and then group by a specific conditions and do some calculations and update them.

To do calculation we need to retrieve the few more objects.

So that we can do this using C# in console application i can run in task scheduler as i am using OnPremise Creatio CRM.

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Hi Nagaraju,

To run this action once per month a business process with a timer can be created that will create a scheduler task. And then you...MoreLess

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Sales_Creatio
7.17

Hi Community,

Is It possible to send SMS from Creatio,

I have 2 scenarios

1. Sending SMS from Contact Page

2.Sending SMS from a Marketing Campaign

Please  share the resource if it is possible in any revised versions of creatio ?

Many Thanks!

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Hi Akshit,

it is not possible out-of-the-box. However, there are some (paid) marketplace add-ons that enable you to do this.

Another way would...MoreLess

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