Question

Test email failing

I can send/receive emails from Creatio, but Test email (email template) with the same sender always returns

please help.

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Hello!

 

Mailbox synchronisation functionality and bulk email sending functionality are different and not connected to each other. 

 

Check if your email was verified and that the template you are using is saved without errors, bulk email should be in Planing status, not in Draft. 

 

Best regards,

Angela

Angela Reyes,

I am experiencing the same problem, sender validation fails when I try "Test email".

Email was saved with no errors.

when I try to add a sender domain I receive the message

please help

Regards,

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