First, you're sure you're using the correct password for Supervisor? If you need to reset the password for Supervisor, you can use the following SQL which will reset it back to "Supervisor" (upper case S)

update "SysAdminUnit" set "UserPassword" = 'JSDCg18tavKu1PPRqdP6t.AgqDORMm2cT7oDjw66hML64avIF/Qa2'
where "Name" = 'Supervisor'

Second, it could be that it is failing due to other reasons, for example, using HTTPS but the local Creatio is only configured for HTTP. If that is the case, see the Academy docs here: https://academy.creatio.com/docs/8.x/setup-and-administration/on-site-deployment/application-server-on-windows/switch-creatio-website-from-http-to-https

Lastly, if neither of those are the issue, also look in dev tools console and network tabs to see if it gives any clues about the issue.

Ryan

Also, if your instance is Cloud, you must ask to support to reset it

Regards

Julio

Ryan Farley, Thank you

Hello,

Something similar was implemented in the RunSendEmailToCaseGroupV2 business process:

UserConnection userConnection = UserConnection;
if (userConnection.CurrentUser.ConnectionType == UserType.SSP) {
	userConnection = userConnection.AppConnection.SystemUserConnection;
}
...

Here the system checks if the current user is an external user and if so - replaces the userConnection with systemUserConnection (which is a Supervisor user).

You can try the same approach in your code to make sure the business process is called under the Supervisor user.

Oleg Drobina,

Thx for anser.

So, when i use SystemUserConnection from NOT an admin user session i get all CRUD operaions without security?

Because i see "current user" in process log.

Alexey,

Yes, this should be so. If it's not sufficient, then the whole approach with the desired functionality should be changed.

Thx

In a script task in an interpretive business process you need to get "user connection"  with the following syntax:

var userConnection = Get<UserConnection>("UserConnection");

Additionally, please note that if you want to work with process parameters in a script task, you need to write in the following manner:

var parameter1 = Get<Guid>("Parameter1");

Set("Parameter2", parameter1.ToString());

var parameter2 = Get<string>("Parameter2");



Also, from exception message it seems that desired template not exists in the system, so you should check it.

I have a similar requirement to send report automatically to users at a certain frequency. We use Creatio 7.18.5 and the report was built using the old ReportDesigner for 7.14 and was carried over to the new version when we upgraded. 

I tried to follow this article to create the report as part of our process - https://community.creatio.com/articles/generate-printable-and-send-it-attachment-email

When the process is manually run by the user, the report gets generated. But when scheduled to run by Supervisor using timer, it gives below error - 

Terrasoft.Core.InstanceActivationException: Error creating an instance of the "Terrasoft.Tools.DevExpressReport.IReportProvider" class ---> Ninject.ActivationException: Error activating UserConnection using binding from UserConnection to method
Provider returned null.
Activation path:
  3) Injection of dependency UserConnection into parameter userConnection of constructor of type DevExpressConfReportLocalizationReader
  2) Injection of dependency IDevExpressReportLocalizationReader into parameter reportLocalizationReader of constructor of type ConfigurationDevExpressReportProvider
  1) Request for IReportProvider
 
Suggestions:
  1) Ensure that the provider handles creation requests properly.
 
   at Ninject.Activation.Context.ResolveInternal(Object scope)
   at Ninject.Activation.Context.Resolve()
   at Ninject.KernelBase.Resolve(IRequest request, Boolean handleMissingBindings)
   at Ninject.Planning.Targets.Target`1.ResolveWithin(IContext parent)
   at System.Linq.Enumerable.WhereSelectArrayIterator`2.MoveNext()
   at System.Linq.Buffer`1..ctor(IEnumerable`1 source)
   at System.Linq.Enumerable.ToArray[TSource](IEnumerable`1 source)
   at Ninject.Activation.Providers.StandardProvider.Create(IContext context)
   at Ninject.Activation.Context.ResolveInternal(Object scope)
   at Ninject.Activation.Context.Resolve()
   at Ninject.KernelBase.Resolve(IRequest request, Boolean handleMissingBindings)
   at Ninject.Planning.Targets.Target`1.ResolveWithin(IContext parent)
   at System.Linq.Enumerable.WhereSelectArrayIterator`2.MoveNext()
   at System.Linq.Buffer`1..ctor(IEnumerable`1 source)
   at System.Linq.Enumerable.ToArray[TSource](IEnumerable`1 source)
   at Ninject.Activation.Providers.StandardProvider.Create(IContext context)
   at Ninject.Activation.Context.ResolveInternal(Object scope)
   at Ninject.Activation.Context.Resolve()
   at Ninject.KernelBase.Resolve(IRequest request, Boolean handleMissingBindings)
   at Ninject.ResolutionExtensions.Get[T](IResolutionRoot root, IParameter[] parameters)
   at Terrasoft.Core.Factories.ClassFactory.GetInstance[T](Func`1 action)
   --- End of inner exception stack trace ---
   at Terrasoft.Core.Factories.ClassFactory.GetInstance[T](Func`1 action)
   at Terrasoft.Configuration.DevExpressReportGenerator.Generate(UserConnection userConnection, ReportGeneratorConfiguration configuration)
   at Terrasoft.Core.Process.TAIAutoSendOrderLogSummaryMethodsWrapper.ScriptTask1Execute(ProcessExecutingContext context)
   at Terrasoft.Core.Process.ProcessScriptTask.InternalExecute(ProcessExecutingContext context)
   at Terrasoft.Core.Process.ProcessFlowElement.ExecuteItem(ProcessExecutingContext context)
   at Terrasoft.Core.Process.ProcessFlowElement.Execute(ProcessExecutingContext context)

Below is the report generation part of the code -  

//ReportService reportService = new ReportService(userConnection);
//ReportData report = reportService.GenerateDevExpressReport(entitySchemaUId,reportSchemaUId,null,reportParamaters);
 
DevExpressReportGenerator reportGenerator = new DevExpressReportGenerator();
var configuration = new ReportGeneratorConfiguration {
				ReportTemplateId = !string.IsNullOrEmpty(reportSchemaUId) ? new Guid(reportSchemaUId) : Guid.Empty,
				EntitySchemaUId = !string.IsNullOrEmpty(entitySchemaUId) ? new Guid(entitySchemaUId) : Guid.Empty,
				RecordId = !string.IsNullOrEmpty(recordId) ? new Guid(recordId) : Guid.Empty,
				ReportParameters = !string.IsNullOrEmpty(reportParameters)
					? JsonConvert.DeserializeObject<Dictionary<string, object>>(reportParameters)
					: null
			};
ReportData report = reportGenerator.Generate(userConnection, configuration);

I understand it's an old version of the report but I would appreciate if anyone can provide any insights on what I'm missing.

Hello Nirupama, Can you check if the run elements in the background is disabled ? If that is enabled, then the process will not get the User Connection.