hi all, 

 

i created the ML Model and created the business process 

my ML Model is product in order and products appear in order.contact while the order status reach in progress or completed 

 

in contacts section record i can't find recommended products detail so is there any settings to enable it or creating the detail from scratch ?  and also if from scratch i must create the object of the detail or the detail exists and just create a detail and make connection ? and last thing if the detail exists what is the connection in detail configuration (where detail column - equals to page column) ?

 

thanks all 

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Dear Ibrahim,
 

There is no default Recommended product detail. It is necessary to create it manually from the scratch and use it in the prediction model.
 

Here is the guide on how to create the new details. https://academy.creatio.com/documents/administration/7-16/create-new-detail
 

It is just necessary to create the detail with the same name and fields.

 

Here are the settings of the new columns in your detail:
 

Recommended to - Contact lookup based on Contact object
 

Recommended object - Product lookup based on product object
 

Probability - new integer field
 

ML model - ML model lookup field based on ML model object
 

Prediction date - new date field
 

As for Object field in the model settings - select your created detail in it.

Best regards,
Bogdan

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Hi Team,

we are trying to merge duplicate lead. The duplicate rule which has been set up, shows the duplicate and when we try to merge those records. The records id not getting merged. It still ends up displaying the two records and it doesn’t show any error message also.

Create instance being used is 7.18.2

Question : As there is no error message showing up, can we know how can we can merge the records.

Note : We did verify the system settings and Operation permission and all the permissions has been provided

 

Regards,

Mayan

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Hello Amritha,

 

The issue was resolved in terms of a support case. Please do not hesitate to contact Technical Support if you face any issues like that.

 

Thank you!

 

Best regards,

Bogdan S.

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what it takes to enable the recommended products details in the Opportunity section?

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Dear Ganesh,

 

Please use this article to configure this functionality: https://academy.creatio.com/docs/user/no-code_customization/ai_tools/re…

 

Best regards,
Angela

Dear Ganesh,

 

Please use this article to configure this functionality: https://academy.creatio.com/docs/user/no-code_customization/ai_tools/re…

 

Best regards,
Angela

Thanks Angela

dear Ganesh , 

 

i need this article the link says page not found 

 

thanks 

Ibrahim Nour El-Din,

The old link was a combination of 2 new links 

Recommendation prediction | Creatio Academy and Implement prediction models | Creatio Academy 

 

you can try these above if it doesn't work.. describe the issue.. will try to get answers

 

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