Question

Unable to load DLL 'OraOps12.dll"

Hi community,

 

I have installed an Oracle 7.17.0 clean environment.

After following all the procedures found here : https://academy.creatio.com/docs/user/on_site_deployment/general_deploy…

 

I get the following error :

 

 

After some time spent on the internet to find a solution, I found out that with an Oracle version, ODAC should be installed. I tried to install the most recent one but didn't worked. So, after many searches I found out that the only version who contains the "OraOps12.dll" file is the ODAC v.12. So, I installed the ODAC v.12 and it finally worked.

 

The problem is that when I try to install a package or a new section, I encounter the following issue :

 

https://community.creatio.com/questions/error-while-trying-create-new-s…

 

The solution proposed is to install ODAC v.11 and it should solve the problem.

Now we get the first problem again, meaning ODAC v.11 doesn't have the "OraOps12.dll" file in it, so my environment doesn't work anymore.

 

Did someone found a solution to this problem ?

 

It has been really weeks since I am trying to solve this issue.

 

Some help would be really appreciated.

 

Best regards,

Jonathan

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3 comments

Hello Jonathan,

 

Thank you for your question. This issue recreates if you are using Oracle 18 or 19. We are informed regarding this problem and Creatio will support Oracle 19 and 19C (as well as managed ODAC) in future releases that will be after 8.0.0+.

 

If you have a great urgency to work with Creatio before the new versions are released there are some workarounds:



It is possible to use Oracle 12 and 11 as they are reliably supported by the last released versions of Creatio (as for this moment - our latest version is 7.18.5)

 

Another option is to use PostgreSQL or Microsoft SQL DB engines.

 

Thank you for your understanding!

 

Best Regards,

Dan 

Denis Bidukha,

 

Will Oracle 19 and 19C be supported from the 8.0.0 or after the 8.0.0 ?

I am asking because of the interpretation of the "+" after "8.0.0+".

 

Many thanks,

Jonathan

Hello Jonathan,

 

Denis meant after the 8.0.0 version of Creatio.

Unfortunately, we do not have a concrete roadmap of when this feature will be available but the request for it was already created and it is planned to be available in the future.

 

Thank you,

Artem.

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