Social Networks Integration

Hi all! I was trying to set up synchronization with my LinkedIn account, but did not succeed, what am I doing wrong?

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Sam,

the user with the administrative rights should register your BPMonline CRM configuration in LinkedIn development center first, and then you will have possibility to use this functionality.

Thanks, and where can I find more information on how can I do that?

Please check BPMonline CRM Customization Guide on p.19.

And I am wondering why would I integrate my Social Networks Account with BPMonline CRM at all? What is the reason to do that?

Joseph,

You can search for additional information about contacts in social networks and save this information on the contact page. Using social network data, you can also search for contact persons of accounts and add their contacts to the system.

Got it. Thanks.

I was able to integrate/register a Facebook account but when conducting the search for contacts it just keeps searching and never seems to end. It doesn't indicate success or failure, it just keeps searching... at least that is my experience?

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