Question

Sending Approval for multiple users- Resolved

Hi team,

 

I need to send approval for multiple users at a time . Since there is no OOTB for the features , im running a loop but the problem is once it sends to the first approver , it is not moving to the next stage until its approved or rejected .

 

Kindly provide your inputs on this .

 

Regards,

Sethuraghav N

 

 

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sethuraghav,

Yes, I was referring to Add element to create Approval entry.

Hi Sethu, 

Couple of questions. Do you need all physics related users to approve? Or Any one from that group need to approve? If the answer is Yes to the second question,  you can create a functional role, being assigned with all these users and send the approval for that role. Every one in the role can be notified and will be able to see approval. But any one can approve it. If it's Yes for the first question, I would suggest instead of using the approval element in the process, create an approval for the record for each of the user in the loop. This way an approval will be created for all the users.

Hi Krishna, Thanks for getting back , the approval need to be sent to a particular set of  Users ,all these users are already in a functional role , based on a filter , i have taken out few users , the approval needs to go to each user on the filter and only they should be able to approve it . 

 

Can you clarify  this point ?  create an approval for the record for each of the user in the loop. This way an approval will be created for all the users. 

 

Do you mean add record option in the business process ?

Hi sethuraghav,

 

There is a possibility to specify a user role as an approver in 7.17.0 version. Please see this screenshot of the test approval created in the "Cases" section DCM that sets the "1-st line support" user role as an approver for the record in case the stage is modified to "Waiting for response":

As a result the role was selected as an approver for the test case record:

So please use the same functionality to achieve the result required.

 

Best regards,

Oscar

sethuraghav,

Yes, I was referring to Add element to create Approval entry.

Thanks Krishna and Oscar

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