Question

Rename user

Hello all.

Tell me please, 

is it possible to rename the system user and contact? 

Now we have a user Jack Formen connected with the contact Jack Formen

and it can not be changed. We need to transfer this license to a new employee, "Darya Ziran", how to tie the user to another contact?

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3 comments

Hi!

It seems to me that the correct option would be to create a new user in the system and deactivate the old user in the "users" section

Hope this will heph!

Hi John,

Basic system's logic doesn't have any option to change the contact of the User. The only solution for your situation is to create new User with the contact you need. You can take licenses from one User and simply give them to newly created User.

Find more details here:

https://academy.bpmonline.com/documents/sales-team/7-11/how-add-new-use…

With best regards,

Oliver

Hey, I have the same issue! Would like to know the answer.

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