Problem with saving a column in a section

Hi community, 

I am having a problem with a user that when he configures a column in the Cases section he saves it and displays it correctly, but when he goes to another section and then returns to the previous one he does not see the column change applied. What could be the cause of the problem?

Thank you very much for any help/comments you can give me.

Best regards!

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Perhaps the cache of the browser has an effect on column display.

Could you kindly verify the page in incognito mode?

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