Merge duplicate contacts in Freedom UI (Creatio 8.1)

Hi,

 

Has someone figured out how to merge duplicate contacts in the contacts section in freedom UI ? The documentation only shows classic UI contact page https://academy.creatio.com/docs/8.x/creatio-apps/creatio_basics/busine…

Cheers,

Damien
 

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2 comments

Hello,

Unfortunately, it is not possible to check the deduplication for a contact record while it is being created. You can do it through a mass search for duplicates, which can be launched on the page with rule settings. As a temporary solution, you can display the Contacts section in Classic UI, where you can perform deduplication check on this page.

At the moment this is the only solution. The responsible team is already working on adding this feature in the next releases.

Regards,

Orkhan

Orkhan,

Hope it comes soon, that was a highly appreciated "hygiene" function and highly demanded by our new prospects.

Cheers,

Damien

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