Question
Freedom_UI
Sales_Creatio
8.1

Merge Duplicate Contacts

Profile picture for user abhishektaraa
Abhishek
15:42 Mar 05, 2024

Hello,



Can anyone tell me How to merge duplicate contact records in freedom UI.

I tried using the classic UI but  can't find any duplicate rule or show duplicates in the action button



Thanks in advance.

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3 comments
Profile picture for user m.dzhaved
Malika
06:58 Mar 06, 2024

Hello,



To find duplicates in Freedom UI, you need to go to System Designer, then select Setup duplicates rules.



There you will be able to perform all the actions you need.

Profile picture for user abhishektaraa
Abhishek
08:16 Mar 06, 2024

Malika,

Hi ,

Setup duplicates rules is not sowing under System setup. Is it due to the latest version??



Profile picture for user Robert Pordes
Robert Pordes
16:29 Mar 06, 2024

Abhishek,

Is this a cloud or local system?

If it's local, you probably need to set up the deduplication components first to have it available.

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