Issue with web service request and response parameters in business process
I am writing to seek your assistance with an issue I'm currently facing in a business process. I created a web service that accepts a file(docx) in the request and returns a file(pdf) in the response. However, when I try to call this web service inside a business process, I cannot find the response parameter.
I have tried checking the business process, the web service definition, and the service operation mapping, but I have not been able to identify the root cause of the problem. I suspect that I might be missing a step or configuration in the business process or web service definition
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Hi!
Please test the web service independently to see whether it works as expected in the first place. Then, verify the service operation mapping: Make sure that the web service is correctly mapped to the service operation in the business process. Check that the mapping for the response parameter is correct. Sometimes reading the element might help.
If none of it helps, we ask you to submit a request to our team via support@creatio.com or the Success Portal. We'll need to access the instance remotely in order to help.
Thank you for your cooperation!