Hello community,
We are trying to restrict access of some Creatio users to specific IPs. We are doing this using the 'Range of allowed IP addresses' detail inside 'Access rules' in System users. We however cannot get this to work either on an on-premises installation or on a Creatio cloud installation.
Pls find below a screenshot showing that a user is able to login into the App outside of the permitted range of IPs. Are there special settings to be enabled/set to get this to work?? Does the server need to be restarted or Redis cache cleared or any additional step? What are we doing wrong?
Thanks in advance
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Hello!
It is also necessary to update the useIPRestriction parameter to true value in web.config. If you are uisng cloud instance - please approach our support team to update the value.
Apart from that, it is necessary to add the user or the role, that you want to restrict the IP access for, to the operation permission Ignore access check by IP address with NO access level.
Regards,
Dean
Hello!
It is also necessary to update the useIPRestriction parameter to true value in web.config. If you are uisng cloud instance - please approach our support team to update the value.
Apart from that, it is necessary to add the user or the role, that you want to restrict the IP access for, to the operation permission Ignore access check by IP address with NO access level.
Regards,
Dean
Dean Parrett,
Thank you Dean. It was the Web.Config setting. This was not available anywhere in the Academy/Community