I’m wondering whether it’s appropriate to promote these points about Creatio AI

Hi community,
I am a member of Creatio sales in Japan, and I consider how Creatio AI fit to Japanese market.
So if you understand what Creatio AI can do, please support this.
I’m wondering whether it’s appropriate to promote these points about Creatio AI as the below.

1)AI Utilization in Customer Service
○EX：Customer service, utilized as a customer contact point via chat. Accelerate customer support and enhance quality through automated FAQ responses and manual creation.

2)Eliminating dependency on individuals

○EX：When a new employee asks a question on Creatio, Creatio AI will provide manuals and knowledge.

3）Provides trend-based recommendations through error, incident, and failure analysis

○EX：Based on accumulated system error data—such as XX digrees temperature increases and system shutdowns—we perform failure analysis, predict error trends, and implement countermeasures.

I hope you can share good ideas with me.

Thank you for your cooperation!