How to Replace or Override a Base Creatio Web Service with a Custom Web Service?

Hello Creatio Community,

I am working on a project where I need to either replace or override an existing Creatio web service with a custom implementation. Specifically, I want to extend or modify the functionality of a base Creatio web service (e.g., CallServiceSchemaService) to fit my business requirements.

Here’s what I want to achieve:

• Create a custom web service in a separate package without affecting the existing functionality of the base service.
• Either extend the existing service (if possible) or completely replace it with my custom implementation.
• I want to customize the behavior of how service requests and responses are handled, while ensuring that all references to the original service use my new service.

Questions:

1. What is the best approach to achieve this in Creatio? Should I extend or replace the service, and what are the steps to do so?
2. How can I ensure that the system references my custom service in place of the base service without breaking existing functionality?
3. Are there any best practices or limitations I should keep in mind when implementing custom web services in Creatio?

I would appreciate any guidance, examples, or documentation that can help me with this process.

Thank you!