Question

How to collect Customer Feedback

23:00 Aug 29, 2022

We would like to send an email through a process that requests feedback from a customer. We would like them to click a link that passes an ID to an object, which can then insert their feedback response.

We do not want them to have to enter credentials to do so. How can I create an object that can be referenced without a username and password?

Thanks

3 comments

Bogdan

15:52 Aug 30, 2022

Hello Heather,

In order to implement your business task, you need to either design the web service to be anonymous to perform requests to it without authentication.

Best regards,

Bogdan

Heather

18:33 Sep 07, 2022

Bogdan,

Thanks, I have been able to create a test webservice to try this out. However, the second step in making it anonymous is to register it. However, how can I register it if the ServiceModel is locked? I'm not clear how to create a svc file in ServiceModel as per step 2 of the process. The Add button is greyed out.

Bogdan

12:40 Sep 09, 2022

Heather,

Could you please specify what you mean by 'the ServiceModel is locked'?

Thank you,

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