Hello,
I'm new to this system and I'm having troubles to change 'Logo - Thank you for your feedback' system setting in bpm'online service. When I select my file to be displayed instead of a standard one, it doesn't work. As a result, I get bpm'online picture over and over again when I click on satisfaction level scale in the case resolution email. Please advise
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18:06 Jan 09, 2017
Hi Cathie,
To change the value in this system setting, please follow these instructions:
- Open System designer and choose System settings, then click on 'Logo - Thank you for your feedback'.
- Click on ‘Clear value’ button.
- Click on ‘Select file’ button.
- Choose a picture you want to be uploaded.
- Once you choose a picture, click on description or name to make the ‘Save’ button appear.
- When you save the setting, please empty cache and hard reload your browser.
After that the changes will be applied to this system setting.
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