Question

Getting error during on-site setup

Hi Team,

 

I have been working on updating the site. Every step is taken in consideration according to this  documentation.

 

Now after applying changes in connection string and adding a new site to test the installation, I am facing this error. Screenshot attached below :

 

image.png

 

Please provide the solution/approach to fix this issue.

 

Thanks in advance

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3 comments

Hello Prashant,

 

Could you please re attach the screenshot?

 

Regards,

Sourav

Hi Sourav,

 

Here is the screenshot :

 

Hello,
 

This error occurs if your Redis is configured incorrectly.

Please check the Redis settings according to the article:
https://academy.creatio.com/docs/user/on_site_deployment/caching_server…

Please note that the Redis Sentinel has been deprecated since version 7.18.3.

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