Facing an issue while accessing lookup tab

Hi Team,

 

I am facing an issue while accessing the lookup tab. The pages keeps on loading and no data is displayed. Below is the screenshot for your reference:

When I inspect the page I am getting the following error:

Can anyone help me with this?

Thanks!

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1 comments

Dear Gona,

If your application is on version 8.2.1, you can resolve this issue with the following steps:

1) Unlock the package CrtNUI for hotfix.
2) Open SectionModuleV2 schema metadata
3) Delete the block with WebitelCtiProvider schema dependency (see screen below).
4) Lock the package CrtNUI back.
5) Compile system

image.png

If your version differs or the fix doesn't help, please contact Creatio support team.

Have a great day!

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