Error while saving process: Opportunity step



Dear mates,

When i save my process, after modifying an opportunity record step, i ve got the following error:

It wants to mean that the system does not found the "Demande de devis" step and so it refused to save my process.

However, if i change my default language from french to english, the error does not appear.

I called my support and they compile our plateform but the error is still present.

Does anybody have an idea to correct this problem ?

Where can i find the opportunity step lookup traduction ?

Thanks,

Nicolas

 

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3 comments

Hello!

Can you please contact our support team directly with the question you described above? We might need to have an access to the system where you face this behavior.

I will add details here after we finish with the investigation.

Thank you!

Hello Nicolas,

Thank you for reporting this issue to us! It helped to solve the problem in an out-of-the-box logic of 7.15.2 version of the application. The reason of this error was in fact that in base logic of 7.15.1 version "OpportunityInStage" and "OpportunityStage" objects have the same title in french localization https://prnt.sc/q0jozy and it provokes an error when choosing an object in formula or via lookup value in process elements. To resolve this issue we've renamed OpportunityInStage object title to "Etape dans l'opportunité" and it solved the error.

Best regards,

Oscar

It works !

Thank you !

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