Error "Item with Name .....Communication" not found
Hi,
I am working in the section "Accounts" with a new detail I created. The detail works perfectly when the parent object is "BaseEntity", however, when I change it to "Account", I can not add registers to the details as it pops up the error:
"Error "Item with Name .....Communication" not found"
This is the setup I have right now in the object of the detail. Maybe I have to change something there.
Thnak you! Best regards.
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Dear Francisco,
Thank you for your question!
Could you please let us know how did you establish the inheritance?
Have you created a new Object in the configuration or have you used a Replacing Object?
Have you firstly established the inheritance with the [BaseEnitiy] object and only then with the [Account] Object?
Please elaborate on your step-by-step actions on how did you set up your detail.
Have you tried removing the [Parent in Hierarchy] value?
In addition, you may refer to this Community thread below for some more information:
https://community.creatio.com/questions/error-save-record
Thank you,
Regards,
Danyil
Hi Danyil,
I wanted to change the access rights to records from which the object inherits from. There is a field in the lower side of the object that enables to do that. It does not gives me any problems!
Thanks for the response!
Best regards.
Francisco Calderón Navas,
In case you want access rights for your detail to be inherited from another object, there's no necessity for you to change parent object. You can keep BaseEntity as a Parent object.
However, you need a lookup field that is connected to the entity you need access rights to be inherited from( In your case it's "Account").
In your case, seems that you already have such lookup field.
If that is correct, just change Parent Object back to BaseEntity and the detail will be working correctly.
Best Regards,
Yurii