For this, reach out to us at email@example.com and ask for the installation files and well as the backup of the instance you are working on.
Also, you can enable debug mode for your instance (it is a systemsetting called "Debug mode" with code "IsDebug") and re-login to the application.
Hello Anastasiia, Thanks for the reply. Actually, I have written a cs file for a new case term strategy. It was working fine on the local Environment. But, When I installed it in dev environment, It is not working as expected.
SInce It is handled properly It is also not throwing any error.
How to know what's wrong in this kind of situations? I need to know whether the cs file is installed correctly or not.
In that case, I'd suggest to contact us at firstname.lastname@example.org, so we could provide you with application logs for the mentioned data and you'll be able to analise it.