Question

'Do not use email' option

I am unable to set up “Do not use email” in Communication Channels for a contact. 
Why can't I do it?
Thanks,
Lori

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2 comments

You can modify it in ‘Communication options’ detail and the value will be transferred to ‘Communication channels’ tab. This tab is used for marketing emails and attributes can be filled in automatically based on responses received.

 

More information can be found at the following link.



Best regards,

Diana

Davin Poonwassie,


Here is the instruction where it's described where you can find the 'Communication options'.



Best regards,
Malika

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