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What are the reasons to choose one service provider over the other ?
Is there any changes in tracking, deliverability, or if creatio is installed on-premise ?
No, the only difference will be in location.
We recommend using SendGrid if your location is the US and using Elastic if your location is Europe.
Everything else is pretty much the same.
Thank you Ivanna :)
Does the client then need to subscribe separetely to one of the services, or is it included in the Creatio licences and it's only a matter of configuration ?
No need to do that from your side.
We will provide you with all the needed information once everything is ready.
Here is an article that will help:
Thank you :)