Hi,
I have created a business process, which is simply notifying a user that a new record has been created within a Project. I can create the notification in the way I want, however when clicking on the link in the notification window, it simply takes the user to the Project list page and not the Project page itself i.e. the detail page.
I have used the Parent entity ID column and set this to the Project ID value, as you can see in the screenshot below. This I expected it to work. Performing a trace shows the correct Project ID value for the record in question, so I am not sure what is wrong.
Thanks
Like
Hello,
In order to create an activity, please add this value to the business process in the Add Data element:
To = responsible
Title
Time
Object
Source (for example Owner)
Unique caption Id = Record Id (from the signal)
Hi Anastasia
Many thanks for your reply.
I have the following data structure in place within the 'Notification' object for creating a new record:
To - Lookup to specific contact
Object - Lookup.Section Object(View).Project
Time - System - Current Date & Time
ParentEntityID - Project ID
Source - (I have tried a number of sources - Lookup > Owner, Lookup > Contact, Specific User via Process Parameter causes a foriegn key constraint error)
Unique Caption ID - RecordID from signal
Before I added Source and Unique Caption ID clicking the Notification link in the notification panel took me to the Project summary page. Adding these two as indicated in your reply above causes no action i.e. no page change occurs.
The notification is being created, although it is in the System Messages section, but the link is just not taking me to the Project.
Anything else you can guide me with would be very much appreciated.
thanks
Mark
I have got it working!
For those that come along after this, this is how:
-
Title - What you want to display in the notification subject
-
To - Lookup to specific contact
-
Object - Lookup.Section Object(View).Project
-
Time - System - Current Date & Time
-
Unique Caption ID - RecordID from signal
The issue was that I had ParentEntityID included, which once I removed that allowed the link to work. I read a previous Blog on this subject which had this value.