Deactivate DCM case

Hello everybody!

I am trying to inactivate the ootb dcm case for the opportunity object, as we have created 2 dcm cases of our own. But anything that I have tried was unsuccessful. When transferring the package from testing environment to pre production environment, even though I can find our custom dcm cases, the ootb dcm is set for all records.

How can I achieve this?

Thank you.

Like 1



Hello Maria, 


Please check the below thread where the similar question have already been discussed:…

Please let us know in case of additional questions. 


Best regards,


Anastasiia Zhuravel,

Hi Anastasiia, thank you for your reply. Both dcm are set on the same column. What else can I do?

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