Question

Creatio api failing with 500 internal server error

dev

09:18 Dec 20, 2022

Hi team

I am facing some issues while invoking creatio API

It gives 500 internal server error

I tried using the list contacts API call

Curl request

curl --location --request GET 'https://namu.creatio.com/0/odata/Contact' \

--header 'BPMCSRF: xxx' \

--header 'ForceUseSession: true' \

--header 'Cookie: xxx'

It was working fine before and suddenly stopped working since 07/12/2022

Could you please let us know why it's failing?

6 comments

Harry

16:03 Dec 20, 2022

I am also receiving the same response.

dev

05:57 Dec 21, 2022

Can someone help me?

Is there any common issue from the API side?

Thanks

Harry

12:12 Dec 21, 2022

I messaged support yesterday but so far no response or acknowledgement. Have you tried compiling the system and were there any errors?

dev

06:13 Dec 22, 2022

I don't have access to the system

It's for one of our clients who is facing the issue

How can we contact the creatio support team?

Is there a support portal?

Thanks

Cherednichenko Nikita

20:00 Dec 24, 2022

Hello,

Please try using Odata 3.

More details on the academy website:

https://academy.creatio.com/docs/developer/integrations_and_api/data_se…

dev

06:21 Dec 26, 2022

I see odata3 returns an XML response

Is ODATA 4 not supported hereafter?

Thanks

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