Question

Change Owner of Mailbox

Hi

 

Does anyone know how you can change the owner of a Mailbox. There is no option under Mailboxes set up and the table (MailboxSyncSettings) that I thought might store the record, does not. Basically a Mailbox was set up under supervisor account for a user and all emails are being saved with the supervisor as owner. Where can this value be changed?

 

thanks

Like 1

Like

1 comments

Hello,

 

Please note that currently there is no built-in OOTB mechanism to seamlessly change the owner of a mailbox. However, we have developed a custom solution to achieve that. For us to be able to apply it on your site, please contact our support team directly at support@creatio.com and mention this community post so we could help you make the needed change.

Show all comments