Question

Both regular and blind queue objects for the same object?

The content of all queues for a queue object are displayed on a separate tab on the agent desktop (the tab label being the queue object).  A tab on the agent desktop can only have one sort order and can only be either blind or regular, both of which attributes being defined when an Creatio object is added to the list of queue objects.

 

Are there any work arounds that would enable both blind and regular queues for the same Creatio object?

 

Would possibly creating a Creatio object reading data from a SQL view effectively duplicating the table work?  [Edit: This does not appear to work, no data is returned by the object in the queue.]

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Gareth,

 

each object can have only one queue. So unfortunately it will not be possible to setup one object for both being used as a blind and normal queue

 

We already have the case registered for the R&D team to implement this logic in the next releases.

 

Regards,

Gleb.

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