Question

Approval element wont automatically advance

I have approval elements in two consecutive stages in my dynamic case, if approval is granted in the first stage it auto advance to the next stage however if its rejected it stays even though I have it set to advance. 

I have the exact configuration in a live instance (version 8.0.2.2446) and it works perfectly, my trial is version 8.0.2.2424.

Here's screenshots of what it looks like.

Anyone else experience this issue and has a solution or some advise? 

Thanks in advance.

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Hello Mark,

 

We tried to reproduce this case on the same version 8.0.2.2424 and the problem wasn't reproduced. The stages moved correctly when the approval was rejected and there weren't any bugs.

 

Please send us an email to support@creatio.com informing about this issue and providing us access to this demo instance, we will be able to assist you further in order to indetify what is causing this issue.

 

Best regards,

Dariy

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