AI and custom fields
Hello,
about the AI skills : i tried to get some product suggestion for a customer account, based on a custom field value of the object Account.
The answer was not very good.
Does the AI use the Custom package fields ?
I guess it's no, so how to make it use these values ?
Best regards,
Patrice
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Hello!
You can use all fields for the entity, including custom ones.
For a more accurate response, you can provide a set of necessary values (e.g., a list of products and their descriptions, specifying a pattern for selecting these products—for example, based on the industry of use to ensure precise selection).
Additionally, it is important to describe the instructions in the intent in more detail, deepening the explanation of the algorithm’s workflow. You can also include an example.
This instruction can help you create an intent:https://academy.creatio.com/docs/8.x/no-code-customization/8.1/customiz…