Hello,
when replying to an email in Creatio, the lookup widget is missing in front of the CC field (the magnifying glass icon).
Can someone confirm this ?
it seems to be a bug...
Regards
Patrice
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Hello Patrice,
Thank you for your question!
Most probably, this field was replaced (added manually). We kindly suggest approaching our support team via support@creatio.com to have a closer look at the issue. It is hard to determine the root cause without having the access to the system itself.
Kind regards,
Anastasiia
Thank you Anastasiia,
i did thought it was an oob feature, it indeed has been added manually..
I'm gonna investigate a bit more about it.
Best regards
Patrice
Update :
for some reason, in EmailPageV2, the CC widget was disabled with
{
"operation": "remove",
"name": "ToggleCopyRecipientVisible"
}So i removed that part and added :
{
"operation": "merge",
"name": "ToggleCopyRecipientVisible",
"values": {
"layout": {
"colSpan": 1,
"rowSpan": 1,
"column": 23,
"row": 1
}
}
}Issue solved !