Hello,
when replying to an email in Creatio, the lookup widget is missing in front of the CC field (the magnifying glass icon).
Can someone confirm this ?
it seems to be a bug...
Regards
Patrice
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Hello Patrice,
Thank you for your question!
Most probably, this field was replaced (added manually). We kindly suggest approaching our support team via support@creatio.com to have a closer look at the issue. It is hard to determine the root cause without having the access to the system itself.
Kind regards,
Anastasiia
Thank you Anastasiia,
i did thought it was an oob feature, it indeed has been added manually..
I'm gonna investigate a bit more about it.
Best regards
Patrice
Update :
for some reason, in EmailPageV2, the CC widget was disabled with
{ "operation": "remove", "name": "ToggleCopyRecipientVisible" }
So i removed that part and added :
{ "operation": "merge", "name": "ToggleCopyRecipientVisible", "values": { "layout": { "colSpan": 1, "rowSpan": 1, "column": 23, "row": 1 } } }
Issue solved !