I have an environment where I use "Hello, [#Current user.Recipient Name#]!" on a desktop and it works great.
But, when I try to replicate this in another environment it simply does not work, it only shows "Hello,!"
Not sure if there is a problem with [#Current User#], as I try to filter a chart on a desktop, using "Contact = Current User (function)" and it also does not wor.
Now sure what else I should do or try in order to have it working.
Any idea?
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Hi,
Thank you for reaching out!
Please start by checking the user record of the affected user - make sure that the “Given Name (First Name)” field is filled in.
If this field is empty, the macro [#Current user.Recipient Name#] and “Current user” filters may not work correctly.
Could you please confirm this and share screenshots if possible?