Case assigned to group notification
20:07 Apr 04, 2025
How can we send an email to the group we created (e.g., Customer Care) when a case is assigned to that group, so that all group members are notified?
Like
1 comments
17:38 Apr 21, 2025
Hello!
You can implement this by following the example of these basic business processes:
Send email to case group.
Run process: Send email to case group business processes.
Regards,
Anton
Show all comments